# Terms of Service | Castle Rock Water Restoration Pros > 24/7 IICRC-certified water, fire, mold, and storm damage restoration in Castle Rock, backed by a national storm-team network and direct insurance billing, so you pay only your deductible. URL: https://waterdamagecastlerock.com/terms-of-service/ # Terms of Service _Last updated: July 2026_ These terms govern your use of waterdamagecastlerock.com and the restoration and cleanup services provided by Castle Rock Water Restoration Pros ("we", "our", "us"). By using our site or services you agree to these terms. ## Our services We provide emergency and scheduled water, fire, mold, storm, biohazard, contents, HVAC, and commercial restoration services throughout Castle Rock, Douglas County, and the South Denver metro. Every job is priced and scoped after an on-site inspection. ## Estimates and pricing Website content, cost calculators, and telephone quotes are for guidance only. Final pricing is confirmed in a written estimate after inspection. When a covered insurance claim exists, we typically bill your carrier directly and you pay only your deductible. ## Insurance coordination We can coordinate with your insurance carrier when you authorize us to. You remain the policyholder and are responsible for your policy terms, deductibles, and any amounts not covered by your carrier. ## Access to property You represent that you are authorized to grant us access to the property where work will be performed. You agree to disclose known hazards (electrical issues, asbestos, lead, structural concerns) before work begins. ## Warranties and disclaimers We perform work to IICRC standards. Except as required by law or expressly stated in your written work agreement, all services are provided "as is" without other warranties. We are not liable for pre-existing damage or damage caused by conditions outside our control. ## Liability To the maximum extent permitted by law, our liability for any claim arising from services is limited to the amount paid to us for those services. We are not liable for indirect, consequential, or punitive damages. ## Website use You agree not to interfere with the site, its security, or its users. Content and marks on the site are owned by us or our licensors and may not be copied without permission. ## Changes We may update these terms from time to time. The current version is always posted here, with the effective date at the top. ## Governing law These terms are governed by the laws of the State of Colorado. Any dispute will be resolved in the state or federal courts located in Arapahoe County, Colorado. ## Contact Castle Rock Water Restoration Pros 14101 E Otero Ave, Ste 500 Englewood, CO 80112 Phone: (720) 842-1950 [tel:+17208421950 →](tel:+17208421950)